We studied over 30 bank and credit union websites to evaluate mobile-optimization levels. We discovered consistent features throughout nearly all of the bank and credit union mobile websites, but were disappointed that a couple of key features are missing from a majority of these mobile-optimized websites. [More]
Jun 13, 2011 • by Donovan Myers
Based on our project pipeline, 2011 is proving to be the year when small to medium sized credit unions and banks are finally taking action to provide mobile-optimized services to their customers. According to our data, consumers aren’t sitting idle when it comes to using mobile devices to interact with their financial institutions. Banks and credit unions who have been standing on the sidelines with regard to mobile would be wise to start planning a strategy now. [More]
Jun 1, 2011 • by Jason Sherrill
I ask web site owners this question a lot and many have no idea if they’re site’s are actually creating new customers. Many assume that they are but have no definitive way of measuring the results of their home pages. So I usually follow on with a question of "Well what’s the main goal of your home page?" [More]
Oct 11, 2010 • by Mac Fowler
When planning your e-branch initiative, did you ask yourself that question? If not, then you may have missed an important opportunity to service some of your most valuable members. Web site teams often overlook the need to make the site accessible for those members with disabilities, especially those who are visually impaired. But that's a mistake, so let's examine why. [More]
Jul 5, 2010 • by Jason Sherrill
Last month I wrote about the questionable UI that Grow Financial launched to try to reach the Gen Y crowd. I thought perhaps that was an anomaly, but this week I’ve run across two more websites launched in the banking industry that really have me wondering what sort of influence Robert Zemeckis has had on bank website design recently. While we at InetSolution are big proponents of small banks and credit unions improving their face value through innovative design, I’m struggling to find value in these design trends. [More]
May 19, 2010 • by Jason Sherrill
