by Mac Fowler
August 23, 2010
It's easy, think of the small stuff.
I was at an event the other day where a friend of mine was showing off the fancy Chase iphone app. She was enthusiastically demonstrating how easy it was to pay someone and deposit a check with the use of a picture. Now we all know that Chase spent a fair amount of time, money and effort to make that iPhone app and I’d bet the buzz it has generated has been well worth the investment.
[More]
by Jason Sherrill
August 20, 2010
Today Seth Godin shared a good idea that could have a profound impact on any bank, credit union or other type of business. It would take little effort, maybe a few minutes each day, Monday through Friday. The idea costs nothing to implement (except a few minutes of time each day) and is so easy that everyone in an organization could participate.
[More]
by Jason Sherrill
August 10, 2010
Rarely does a day pass where I don’t read about someone lambasting some large (or small) company and its foul customer service and depraved business practices. While most upset people tend to blame the company for its practices, the conflict is usually a result of a poor personal interaction between two humans, sometimes a human who is just not on his customer service “A” game that day. Yet it’s the company and all of its employees that collectively take the heat and sometimes, as in this case, the hit to future sales opportunities.
[More]
by Jason Sherrill
August 9, 2010
Being that we’re in the business of website hosting and website development for banks and credit unions, we assist with a lot of website moves throughout the course of a year. Having been helping banks and credit unions move, upgrade, redesign and create new websites for over 12 years now, I’m still surprised at how often I see one big issue catch bank and credit union managers by surprise.
[More]
by Jason Sherrill
August 7, 2010
In this post we answer this plea: "I've gone through several web developers but have not been satisfied with the results. What is the best way to find good web developers?"
[More]
