Technology Guidance for Bank and Credit Union Professionals

A collection of advice by InetSolution about programming, security, design and marketing for bank and credit union professionals.

Latest Entries

Making it easier to send big files

Posted by Erin Sherrill

At one point or another we've all had the same problem of needing to send someone a big file, only to attach it to an email, hit Send and then BOOM, the email program will return something like, “Sorry, the file attachment is to large.” Pretty frustrating. We've got two solutions for you.

A Security Tip that Every Bank and Credit Union Should Use to Protect their Social Media Accounts

Posted by Jason Sherrill

Most savvy bank and credit union executives are familiar with the term “SSL” and understand that SSL is an important tool for protecting sensitive data on their online banking systems; however, in my experience, only a small minority of these managers realize that SSL is also important when using their social media accounts. With the growing popularity of Twitter and Facebook as a customer facing communication channel between banks and their customers, it’s critical that these financial institutions protect their social media account identities just as carefully as they protect access to other sensitive systems. Here’s how you can force Twitter and Facebook to use SSL when you’re accessing sensitive account data.

Four Risky Data Sharing Methods CPAs Should Stop Using Immediately

Posted by Jason Sherrill

Certified Public Accountants (CPAs) are entrusted with lots of sensitive data. CPAs need to share data with business and personal customers. There are some common practices that CPAs use to exchange data and files with clients that puts the data at risk. Review these practices and make sure that the CPAs in your firm know not to use these methods to send or receive sensitive data with clients.

A Method for Generating More Loans on Bank and Credit Union Websites

Posted by Jason Sherrill

Retail financial institutions (banks and credit unions) face the challenge of triggering a need for some of their products, such as car, home and similar loans. Putting a loan on “sale” doesn’t create the need for the product, rather it makes the product more appealing to a customer who already has the need. In other words, if a customer isn’t shopping for a car, she has no need for a car loan. So how can a bank or credit union use their website to increase loan volume by creating a need for something like a car loan? Is it possible to even create a sort of “impulse need” for a loan using a bank or credit union website? 

GRAPE January Security panel recap

Posted by Jason Sherrill

This past week I attended a great panel discussion on Internet security hosted by GRAPE - Grand Rapids Area Professionals for Excellence. The panel was titled "Internet Reconnaissance: How Secure Are You?" and featured speakers with expertise in data center security to cyber war and from Microsoft to Symantec. Each panelist spoke about their own areas but it all boiled down to the fact that security is still a lot of work, regardless if you're a one person company or a multi-million dollar organization.
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