Technology Guidance for Bank and Credit Union Professionals

A collection of advice by InetSolution about programming, security, design and marketing for bank and credit union professionals.

Latest Entries


Kentico SEO Toolkit Makes Bulk Editing Page Titles and Descriptions Easier

Posted by Jason Sherrill

Kentico makes editing page title and meta description tags easy, but if you're performing frequent editing of large numbers of pages as part of your search engine optimization (SEO) strategy, then using the CMS user interface can be a slow process. We developed an SEO tool to make this easier for ourselves and this week we've decided to make it available for free to anyone using Kentico 9.

Best Practices for Launching Live Chat for Banks and Credit Unions

Posted by Jason Sherrill

Live, text-based chat is a standard feature on nearly all large, profitable eCommerce websites today. Banks and credit unions are also finally starting to see the value in quickly connecting with prospective and existing customers using live chat systems on their websites; however, many banks and credit unions are not sure how best to get started. Let's examine a few good practices to get started.

Protecting Bank and Credit Union Twitter Accounts from Hacking

Posted by Jason Sherrill

As banks and credit unions begin to adopt Twitter, Facebook and other social media tools into their mainstream marketing and customer service channels, hackers are discovering ways to lure bank and credit union employees into becoming unwitting accomplices in launching successful phishing attacks. I'll show you how a typical attack occurs and offer suggestions to avoid becoming a hacker accomplice.


How to Make Sure You’re in Control of Your Bank Website

Posted by Jason Sherrill

Being that we’re in the business of website hosting and website development for banks and credit unions, we assist with a lot of website moves throughout the course of a year. Having been working with banks and credit unions to move, upgrade, redesign and create new websites for over 12 years now, I’m still surprised at how often I see one major issue that still catches bank and credit union managers by surprise.

Low Cost Usability Testing for Banks and Credit Unions Pays Big Dividends

Posted by Jason Sherrill

When was the last time you conducted a simple usability test on your website? Are you conducting usability tests on a regular basis? If you’re like most website managers, then it’s probably been awhile since your last test, if you’ve done one at all. But if you’re not conducting regular usability testing to identify and fix issues on your website, you’re leaving money on the table. And yes, this even applies to websites that don’t directly sell products online.
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