Technology Guidance for Bank and Credit Union Professionals

A collection of advice by InetSolution about programming, security, design and marketing for bank and credit union professionals.

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Best Practices for Launching Live Chat for Banks and Credit Unions

Posted by Jason Sherrill on 3/17/2016

Live, text-based chat is a standard feature on nearly all large, profitable eCommerce websites today. Banks and credit unions are also finally starting to see the value in quickly connecting with prospective and existing customers using live chat systems on their websites; however, many banks and credit unions are not sure how best to get started. Let's examine a few good practices to get started.
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