Technology Guidance for Bank and Credit Union Professionals

A collection of advice by InetSolution about programming, security, design and marketing for bank and credit union professionals.

Latest Entries


5 Creative Uses for Secure File Exchange

Posted by on 8/2/2011

Secure File Exchange is one of those apps that we just love to work on because there are so many creative ways our customer's using it. So, we figured we would share a few:

5 Tips to make Instant Messaging more effective

Posted by on 7/21/2011

This topic has probably been written to death, and I'm sure we're all instant message experts by this point, but every once in awhile it's good for a reminder. With our team here at InetSolution the most used tool in our collaboration toolbox is probably instant message chat. While it's the most frequently used instant messages and chats are probably the easiest place for misunderstandings and miscommunications to occur. IM’s are typically rapid and un-edited messages. To help make IM's be more effective I wanted to put out a couple of points that I keep in mind in hopes to minimize confusion and miscommunication. 1) Re-read before you hit enter – I’m as fast of a typer as the next web-geek, unfortunately my brain works faster than my fingers. I often find that I’ve left out a word, combined two words or some combination of the two in probably half of my mess...

Web Analytics that Measure Website Value for Credit Unions and Banks

Posted by Jason Sherrill on 7/1/2011

If you're a bank or credit union marketer, you should be using an analytics tool to measure your website's impact on your organizational goals. But what metrics are you paying attention to? If you're like most executives, your answer is probably visitor count, page views, referrals and, if you're doing pay-per-click advertising, then PPC spend. But what good are these numbers? How do these metrics translate into dollars, either earned or saved? If those are the only analytics you're paying attention to, you need to read this.

Security Tips for Banks to Protect Themselves and Customers Through Better Online Banking System Security

Posted by Jason Sherrill on 6/28/2011

A judge in Michigan may have set a precedent when he ruled in favor of a small business that sued Comerica Bank for reimbursement of $561,000 to recover money that hackers stole from the business' account as a result of a phishing scam. The judge believed that Comerica should have done more to safeguard its customer's assets. Unfortunately many banks and credit unions lack adequate security & notification features in their online banking systems to help customer protect themselves. But many of the tools and technologies that could have prevented Comerica's loss are available to all banks and at minimal cost. I'm going to introduce you to four security features that can help customers proactively protect their assets and subsequently lower the loss risk to banks and credit unions. 

The Most Common Elements in Mobile-Optimized Bank and Credit Union Websites

Posted by Donovan Myers on 6/13/2011

We studied over 30 bank and credit union websites to evaluate mobile-optimization levels. We discovered consistent features throughout nearly all of the bank and credit union mobile websites, but were disappointed that a couple of key features are missing from a majority of these mobile-optimized websites. 
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